FAQs

London Experience Week is designed for people actively building the experience economy, including:

• Leaders responsible for experiential marketing and brand experiences
• Teams creating immersive and location-based experiences
• Producers, designers and technologists working in experiential and immersive work
• Entrepreneurs developing new formats and experience-led businesses

London Experience Week may not be right for you if:

• You’re looking for a general marketing conference
• You prefer passive keynote events rather than discussion and collaboration

• Full Week Pass
  The complete LXW experience – including the World Experience Summit, Experience Safari tours across London, and multiple opportunities to connect with partners throughout the week.
• Summit Only Pass
  Access the 3-day World Experience Summit at Ministry of Sound, with talks, insights, and networking with leaders shaping the experience economy.
• Day Pass
  Join London Experience Week for a single day of talks, conversations, and connections.
• Experience Safari Pass 
  Discover standout experiences across London with access to curated Experience Safari events, tours, and venue visits taking place around the city during London Experience Week.

London Experience Week runs from Monday 20 April to Friday 24 April 2026.

• The week officially kicks off on Monday morning and wraps up on Friday evening.
• If you’re travelling from further away, we recommend arriving over the weekend before so you’re ready to start fresh on Monday.

Want to make the most of it?

WXO-curated London experiences will be running from 18-26 April, with exclusive discount codes available to attendees. If you’re an experience enthusiast, it’s well worth coming earlier or staying longer to explore even more.

Tip: Many attendees stay through to Friday evening to enjoy the final Experience Safari day and maximise networking opportunities.

London Experience Week takes place across a mix of Summit sessions and Experience Safaris, typically running daytime through to evening.

You can attend the full week or choose specific days depending on your focus:

• Summit days (Tuesday-Thursday):
  Talks, case studies, and workshops at Ministry of Sound (generally daytime into evening)
• Experience Safari days (Monday, Tuesday morning, Wednesday evening, Friday):
  Studio tours, immersive experiences, and informal networking across London (running throughout the day and into the evening)
  Exact timings vary by session, so we recommend checking the full programme.

You can find our Week Planner here.

Yes! We’re making it even easier to make the connections that lead to collaborations and work at London Experience Week – with MeetToMatch – a new networking tool for booking meetings with other attendees and speakers before you arrive.

Read this for detailed guide on how it works and how to get started.

By mid-March if not earlier!

WXO members receive $200 off their Full Week or Summit-Only ticket and $100 off Day Tickets. If you’re a member, simply apply your member discount code* when purchasing your ticket.

*you can find the code in our community platform

To become a member, please apply via the World Experience Organization website.

We ask everyone to submit an application because we review each one individually. This helps us curate the right mix of people and maintain the energy, values, and sense of community that make the space special.

Bottom line: if you care about making better experiences that make more money and/or make the world a better place, you’re in.

Yes! We’ve partnered with The Hoxton, Southwark as the official LXW Hub Hotel.

We asked our LXW Co-Creators to vote on their favourite hotel close to Ministry of Sound, our central venue, and The Hoxton was the clear choice. It’s located in central London and within easy walking distance of the Summit venue, making it a practical base for the week.

LXW attendees can access a 20% discounted rate at The Hoxton during London Experience Week (20-24 April). The discount applies to the hotel’s best available rate during this period.

The booking deadline for the discounted rate is 6 April. April is a busy time in London and The Hoxton is a popular hotel, so we recommend booking as early as possible to secure a room.

The discount code will be emailed to you upon ticket purchase and can also be found in our community platform.

Member discounts must be applied at the time of purchase, so please make sure you’ve entered your member code before checking out..

Tickets are non-refundable, but you do have a couple of options if your plans change.

1. Roll over to next year
You can roll your ticket over to London Experience Week next year, keeping the same price you paid this year.

2. Transfer your ticket
You’re also welcome to transfer your ticket to someone else. Just make sure the transfer is completed and the WXO team receives the new attendee’s details before 6 April, because we finalise attendee lists and materials after this date.

Please note that certain tickets were sold specifically for WXO members or past attendees. Co-creator tickets can only be transferred to someone who would have been eligible for that ticket type at the time of purchase.

You should have received an email from World Experience Organization with the subject line:
“Order complete: #XXXXXXXX London Experience Week 2026”

This email contains your ticket details, invoice and receipt. If you can’t find it, try searching your inbox (or spam folder) for “World Experience Organization” or “Order complete.”

If you paid via instalments look for an email with the subject line:

“Your receipt from World Experience Organization“