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FAQs
What is it, where is it, when is it?
What: London Experience Week is a global event focused on the experience economy, combining a central industry Experience Summit with curated our Experience Safari – bringing together leaders, creators, and brands to share ideas and explore cutting-edge immersive and live experiences.
Where: The Summit will take place at Convene Rathbone W1T 1HY, while the Experience Safari happens at venues across London, showcasing a range of immersive experiences throughout the city.
When: London Experience Week runs from 26-30 April 2027. The main summit takes place Wednesday 28 to Friday 30, while curated our Experience Safari events runs on Monday 26 and Tuesday 27, as well as around the core summit days.
Who should attend London Experience Week?
London Experience Week is designed for people actively building the experience economy, including:
- Leaders responsible for experiential marketing and brand experiences
- Teams creating immersive and location-based experiences
- Producers, designers and technologists working in experiential and immersive work
- Entrepreneurs developing new formats and experience-led businesses
London Experience Week may not be right for you if:
- You’re looking for a general marketing conference
- You prefer passive keynote events rather than discussion and collaboration
I'm interested in sponsoring or partnering! What should I do?
Awesome! Please fill out this form and one of the WXO team will be in touch shortly.
Which London Experience Week Pass should I get?
- Full Week Pass
The complete LXW experience – including the World Experience Summit, Experience Safari tours across London, and multiple opportunities to connect with partners throughout the week. - Summit Only Pass
Access the 3-day World Experience Summit at Ministry of Sound, with talks, insights, and networking with leaders shaping the experience economy. - Day Pass
Join London Experience Week for a single day of talks, conversations, and connections. - Experience Safari Pass
Discover standout experiences across London with access to curated Experience Safari events, tours, and venue visits taking place around the city during London Experience Week.
When should I arrive/leave London?
London Experience Week runs from Monday 26 April to Friday 30 April 2027.
- The week officially kicks off on Monday morning and wraps up on Friday evening.
- If you’re travelling from further away, we recommend arriving over the weekend before so you’re ready to start fresh on Monday.
Want to make the most of it?
WXO-curated London experiences will be running from 24 April – 2 May, with exclusive discount codes available to attendees. If you’re an experience enthusiast, it’s well worth coming earlier or staying longer to explore even more.
Tip: Many attendees stay through to Saturday morning to enjoy our Wrap Party and maximise networking opportunities.
What is the event schedule and what time should I arrive and leave each day?
London Experience Week takes place across a mix of Summit Experience Safari sessions, typically running daytime through to evening.
You can attend the full week or choose specific days depending on your focus:
- Summit days (Wednesday-Friday):
Talks, case studies, and workshops at venue (generally daytime into evening) - Experience Safari days (Monday, Tuesday, around the Summit Wednesday – Friday):
Studio tours, immersive experiences, and informal networking across London (running throughout the day and into the evening)
Exact timings vary by session, so we recommend checking the full programme.
To get an idea, you can find last year’s Week Planner here.
Is there a networking solution?
Yes! We’re making it even easier to make the connections that lead to collaborations and work at London Experience Week – with our Attendee Hub – a new networking tool for booking meetings with other attendees and speakers before you arrive.
You’ll be able to access the hub as soon as you’ve purchased your ticket.
When will speakers be announced and when will I hear back?
Announcement of speaker applications will be going out in Q4 2027.
How do I become a WXO member?
To become a member, please apply via the World Experience Organization website.
We ask everyone to submit an application because we review each one individually. This helps us curate the right mix of people and maintain the energy, values, and sense of community that make the space special.
Bottom line: if you care about making better experiences that make more money and/or make the world a better place, you’re in.
Do you have a recommended hotel?
Yes! We will be announcing our hotel partner shortly, which will be less than a 10 minute walk from our Summit venue, Convene Rathbone.
Attendees will be sent the discount code.
Can I apply my member discount after purchasing a ticket?
Member discounts must be applied at the time of purchase, so please make sure you’ve entered your member code before checking out.
Can I get a refund or transfer my ticket?
Tickets are non-refundable, but you do have a couple of options if your plans change.
1. Roll over to next year
You can roll your ticket over to London Experience Week next year, keeping the same price you paid this year.
2. Transfer your ticket
You’re also welcome to transfer your ticket to someone else. Just make sure the transfer is completed and the WXO team receives the new attendee’s details before 6 April, because we finalise attendee lists and materials after this date.
Please note that certain tickets were sold specifically for WXO members or past attendees. Co-creator tickets can only be transferred to someone who would have been eligible for that ticket type at the time of purchase.
How do I find my invoice/receipt/ticket?
You should have received an email from World Experience Organization with the subject line:
“Order complete: #XXXXXXXX London Experience Week 2027”
This email contains your ticket details, invoice and receipt. If you can’t find it, try searching your inbox (or spam folder) for “World Experience Organization” or “Order complete.”
If you paid via instalments look for an email with the subject line:
“Your receipt from World Experience Organization“