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Creating Behavioural Impact Through Multisensory Experiences

A full sensory brand case study mapping taste, touch, scent and sound to guest perception.

Creating Behavioural Impact Through Multisensory Experiences

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When:
Tue 21st Apr 26 @ 2:00 pm to 2:30 pm
Where:

The 103

Ministry of Sound, 103 Gaunt St
London, SE1 6DP United Kingdom

Multimedia show design for leading attractions

What does a brand feel like? As immersive experiences evolve, there’s a growing shift from simply showing a brand to creating something people can physically and emotionally connect with. In this session, Rob Paul (LCI Productions) explores how multisensory experiences are driving this change, reshaping how visitors engage with and connect to experiences.

By engaging all five senses taste, touch, scent, sight and sound brands can move beyond abstract messaging to create experiences that are tangible, memorable and deeply personal.

Key takeaways:

  • How multisensory storytelling can drive emotional and behavioural impact.
  • Ways to translate brand identity into physical, immersive environments.
  • Balancing narrative, interactivity and consistency in live experiences.
  • Using personalisation and memory triggers to influence engagement.
  • Navigating creative and logistical challenges in high-value environments.