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Roundtable: If We Can Work From Home and Shop From Home – Why Go Anywhere? | Real Estate and Placemaking

In 2026, the shopping centre of the past is dead – you now have to be ‘more than a store’. With Wake The Tiger and Phantom Peak heading to Westfield London and Stratford City, can the Experience Economy save real world retail?

Roundtable: If We Can Work From Home and Shop From Home – Why Go Anywhere? | Real Estate and Placemaking

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When:
Tue 21st Apr 26 @ 2:00 pm to 2:30 pm
Where:

The Loft

Ministry of Sound, 103 Gaunt St
London, SE1 6DP United Kingdom

Business of Experience

Real estate for experiences – URW, Starwood

Co-Founder and CEO of Wake the Tiger

Co-Founder and Director of Phantom Peak

Business Development Director at Olympia

Creative Producer at The Earls Court Development Company

Please come along and join in the debate with our expert panel.


Title: If We Can Work From Home and Shop From Home – Why Go Anywhere? | Real Estate and Placemaking

A Business of Experience Roundtable

Host: Lanné Bennett (Urbanlime Real Estate, The Lanné Company)

Description:

As work and retail move online, the role of physical space is being redefined. Placemaking is no longer about convenience – it’s about creating places people actively choose to be.

Experience is now the differentiator.

With immersive concepts like Wake The Tiger and Phantom Peak entering major developments, experiences are shifting from novelty to necessity – not just for retail, but for the future of real estate.

What does it take to create places worth going to?

Key questions:

  • What makes a place worth leaving home for?
  • What role should experiences play in modern developments?
  • What’s the right mix between retail, leisure, and immersive experiences?
  • Are experiences driving revenue, footfall, brand value — or all three?
  • Who owns and delivers the experience: developer, operator, or creator?
  • What do experience creators need to prove to real estate partners?
  • What do sustainable economics look like for both sides?
  • How do you move from “adding experiences” to truly experience-led placemaking?

What You’ll Come Out Of This Roundtable With:

A clearer, more grounded understanding of how experiences impact destinations and developments – and how the deals actually work: from deal structures and economics to partnerships, programming, and long-term value creation.